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april 2003 – challenging times for the canadian accommodation industry

In late March, the Ontario Ministry of Tourism and Canadian Tourism Commission retained PKF Consulting to monitor and study the impact of the then impending war in Iraq on the Canadian Accommodation Industry. Shortly thereafter, the study was broadened to include the impact of the SARS crisis, which today dominates the study. Over 25% of our National Trends participants took part in the study by completing a Quarter 1 survey inquiring about 2003 budget expectations, booking patterns, cancellations and Q1 demand changes by origin and segmentation as well as attributing factors behind the changes. To those who participated in the Quarter 1 survey – many thanks. Please look for the Quarter 2 survey in late June, as we continue to monitor the industry during these challenging times.

The first report (Jan – April results) will be posted on the both the Ontario Ministry of Tourism and Canadian Tourism Commission’s websites at: www.canadatourism.com and www.tourism.gov.on.ca. The initial report is insightful in analyzing the effects of the Iraq War, SARS, on booking pace, demand change and actual Quarter 1 and potential Quarter 2 cancellations. The 2nd report will be even more effective in gauging the actual effects of SARS over the 2nd and 3rd Quarter. The April Trends results foreshadow the devastating effect SARS has and will continue to have on many of Canada’s accommodation markets. Canadian hoteliers, now becoming accustomed to crisis in the industry, expected nothing more than dreary April results. Compared to April 2002, declines were experienced in almost every Canadian market. Nationally, Canada’s accommodation occupancy rate in April was 53.4%, down 7.3 points from April 2002. The strong gain in Quarter 1 demand was eroded with April 2003 demand down 11.1%. Average rate also lost ground after strong first quarter growth (up 1.7%), declining by 3.5% in April, compared to last year.

During the month of April, with the onset of SARS and the lingering effects of the Iraq War, Canada as a whole lost $92 Million in room revenue in comparison to last year. Of the total room revenue loss in April, $60 Million occurred in Ontario, $39 Million of which was in the Greater Toronto Area, and specifically $30 Million was amongst Toronto Downtown hotels. For downtown Toronto hotels this translates into a $2,000 per room decline in room revenue in April 2003 --- including food, beverage and other revenue, this loss swells to $3,000 per room.

Across Canada the average hotel room was down almost $300 per room in rooms revenue in April. Including food, beverage and other revenue the loss was over $400. Outside the Greater Toronto Area, Windsor was hardest hit on a dollar per room basis, followed by Downtown Vancouver, and Downtown Montreal.

Click above for a larger graph of room revenue loss.

The uncertain timing of the SARS and US economic recovery, continue to challenge any development of a reasonable interim outlook. For now, all hoteliers can do is wait and hope for a strong 3rd and 4th quarter.

Fran Hohol, Principal
Jeff Hyslop, Research
PKF Consulting

Hospitality Consulting